Traffic Commissioners pledge to raise standards for HGV and PSV vehicles and their drivers

HGV and PSV imageIn Q4 2019, The Traffic Commissioners for Great Britain published what they referred to as their “strategic ambitions” for the licensing and regulation of lorry (HGV) and bus/coach (PSV) operators – and their drivers of course.

These “strategic ambitions” sets out their commitments to raise standards and deliver solutions to the issues that are important to their stakeholders. This is on the back of some criticism (in some quarters) of slow and sometimes indecisive decision making in what has been a very uncertain industry pre-Brexit.

The commissioners have pledged to provide better services to operator licence holders, transport managers and professional drivers.

The overriding objective is to ensure licencing and case management has moved with modern times, accompanied by robust and ultimately fair evidence-based decision making.


  • licence applications get a decision within 35 days, on average
  • no licence applications are outstanding over six months
  • all public inquiry cases are listed for a hearing within 12 weeks

The strategy also sets out future objectives such as:

  • investigating the feasibility of using virtual hearings
  • analyse how the commercial vehicle industries are made up
  • work to improve communication with their partners

Senior Traffic Commissioner for Great Britain, Richard Turfitt, commented:

“At a time when the industry is facing considerable uncertainty, it is appropriate to stress the continuity and the consistency which traffic commissioners deliver.

“Our strategic ambitions remain centred on the key functions of our work as TCs – to act as gatekeepers to the industries which operate commercial vehicles and remove those who present a risk to road safety and undermine responsible operators.

“We want to see better services for those we regulate and to find effective solutions to the issues that are important to our stakeholders.

Whilst this article is a good summary of The Traffic Commissioners for Great Britain’s report, the 2018-2019 annual report can be viewed in full here.